The other day, Calah (my wife) found a Finish dishwasher tab that had been taped up. It was unusual because normally they’re sealed and good.
So I wrote to the Finish folks to tell them what we’d found and to ask how it happened and whether it’s safe to continue to use the items in the container.
They responded by asking for pictures that included the tab and the lot information on the package.
I sent those and asked what had happened and whether or not it was safe to continue to use the items in the box.
They responded by asking for my address so they could send me something.
I gave my address but still wanted to know what had occurred and if it was safe to continue to use the product that was in the box.
They said I’d get something in the mail.
So what did I get in the mail?
A $5 coupon for a Finish product.
Like, OK, but the product at Costco is like $17. And can I even still use the stuff I have?
I’m starting to doubt that they’ll tell me what happened.